The decision
Ask who will do the work, where they will work and which hours are committed. Then ask how the candidate was assessed for your particular role. A company describing a broad talent pool still needs to show that the proposed person fits your workflow.
What to compare
Next, request the patient-data agreements and access arrangements, the exact price and commitment, the absence and replacement terms, and the process for ending the engagement. These seven areas reveal more than an unsupported label such as premium or fully compliant.
Before you commit
Keep answers beside source links and the dated quote. Missing public information is a question to resolve, not proof that a provider lacks a capability. Shortlist companies whose answers fit your practice and whose candidate can demonstrate the work.